PRIVACY POLICY

Information Security Basic Guidelines

Encise is aware that it is of the utmost importance that our information assets remain secure. We aim to realize our mission of enhancing corporate value by protecting the security of the information assets in our possession against various internal and external threats, by fulfilling our social responsibility, and by maintaining consistent, stable business operations through the delivery of reliability and assurance to our customers. Encise hereby declares that we have established, and will implement and enhance the policies below for ensuring information security. Encise shall:

Comply with all internal regulations when collecting, utilizing, and delivering information assets as we develop our business.
Take appropriate action to prevent and/or correct, if necessary, unauthorized access to information assets and their loss, divulgence, falsification, or destruction.
Comply with codes and other norms applicable to information security.
Ensure that our officers and all the people engaged in our business are educated, trained on, and kept alert to the importance of information security and the proper use of information assets.
Inspect, assess, and periodically audit compliance with the information security policy in an effort to maintain information security, and shall review and continuously improve the information security policy on the basis of those efforts.

Quality Management System Basic Policy

The aim of the Quality Management System Basic Policy is to ensure that all those involved are aware that doing everything in their power to improve customer satisfaction in relation to the provision of pharmaceutical product-related information is our highest priority. With this in mind, we strive to reduce customer complaints to the minimum. For that reason, we have drawn up the following Quality Management Policy, and solemnly declare that we will implement and promote the same.

We will build and maintain a Quality Management System based on ISO9001: 2015, and will continually work to improve the efficacy of said Quality Management System.
We will set quality targets every year, evaluate the extent to which these targets are met, and strive to improve them.
We will carry out an active program of education and training for directors and those engaged in operations, impressing upon them the importance of the Quality Management System, and striving to ensure that all comply with the prescribed rules.

Personal Information Protection Policy

Encise hereby declares that we have established and will implement and enhance the following policies for the protection of personal information in order to comply with the codes and other norms applicable to the protection of personal information acquired and held by us for use in our business:

Collects personal information using legitimate and fair means, identifies the respective purposes of the use of specific personal information, and discloses required particulars on our website.
Ensure that our officers, personnel (including employees, part-time workers, and temporary staff), contract vendors, and all other relevant persons are thoroughly trained and instructed in handling personal information properly.
Take appropriate information security measures including measures against unauthorized access and computer viruses to prevent loss, destruction, falsification, and divulgence of personal information.
Fully investigate potential third parties to which we are going to outsource services that require the provision of personal information, conclude contracts with such third parties, and take other legally required measures.
Ensure that only personnel authorized to perform specific activities within the purposes of the use identified, shall utilize personal information to the extent required for performance of the business.
Recognize that you have the right to disclose, correct, suspend the use of, and/or delete your personal information, and shall respond appropriately to such requests from you after confirming that requests to take such action have been made by the person in question.

Joint Use of Personal Information

（(Public Notice based on Article 27, Paragraph 5, Item 3 of the Act on the Protection of Personal Information)
We may jointly use personal information from the Medical Database (MDB), which is managed and operated by Nihon Ultmarc INC., with specific third-party companies.
For details regarding 1) the categories of personal data to be jointly used, 2) the scope of joint users, and 3) the purpose of joint use, please refer to the Nihon Ultmarc INC. website (https://www.ultmarc.co.jp/privacy/shared_use/index.html)
Nihon Ultmarc INC. bears the responsibility for the management of this personal data. Details regarding the location of the data controller and the name of its representative can be found on the aforementioned website.

We comply with the Act on the Protection of Personal Information and other related laws, regulations, guidelines, and standards (collectively, "Applicable Laws and Regulations"), and handle personal information appropriately as follows.

1. Purpose of Use

We will use personal information only for the following stated purposes and will not use it for any other purposes without the individual's consent, except as permitted by law or where the purpose of use has been separately notified or publicly announced.

(1)Personal Information of Business Partners and their Personnel

In connection with our business, including pharmaceutical data provision, analysis services, and other business, the information we obtain from our business partners may include the names, business addresses, and contact information of their officers and employees. When we obtain such personal information, we will use it for the purposes set forth below.

For identity verification required to provide our products and services.
For business communication.
For the execution of contractual rights and obligations.
For billing and administrative purposes.
For credit management.
For the provision of information or notifications regarding our products and services.
For the proper and smooth execution of our business operations.

(2)Other Personal Information

Any personal information we obtain, as listed below, will be used only to the extent necessary to achieve the following stated purposes.

(a)Personal Information of Individuals Requesting Materials

For identity verification necessary to process requests for materials.
For the prevention of fraudulent activities, including violations of the Terms of Use, and for responding to suspected fraudulent activity, including necessary communications.

(b)Personal Information from Inquiries

To confirm, respond to, and address inquiries and other related matters.

(c)Personal Information of Office Visitors

For the security and safety of our facilities

2. Provision of Personal Information to Third Parties

Except as permitted by law, we will not provide personal information to third parties (excluding contractors) without the individual's consent.

3. Security Management Measures

We take necessary measures for the security management of personal information to prevent its loss, destruction, falsification, and leakage. When entrusting the handling of personal information to third parties, we select contractors who meet our defined criteria, execute a written agreement, and regularly monitor the contractor's handling of the information through methods such as periodic reporting. For details regarding our security management measures, please contact the inquiry desk listed in Section 5.

4. Requests for Notification, Disclosure, Correction, and Suspension of Use of Personal Information

When we receive requests from an individual regarding the personal information we hold, including requests for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or cessation of provision to third parties, we verify the identity of the requestor, and handle the requests appropriately in accordance with the applicable laws and regulations.
For details, please contact the inquiry desk listed in Section 5.

5. Inquiry Desk

Please contact the inquiry desk below for any questions or complaints regarding the Company's handling of personal information, or for requests for the disclosure of personal information.

Information on the Business Operator Handling Personal Information
Name: Encise Inc.
Head Office Address: MFPR Shibuya Bldg., 2-5 Shibuya 1-chome, Shibuya-ku, Tokyo 150-0002
Name of Representative: Hitoshi Kimura
Inquiry Desk: Contact Form

6. Changes to Handling Procedures

We are committed to the continuous improvement of our handling of personal information, and we may modify it as necessary. In such event, we will handle the personal information in accordance with the modified content from the date of its publication.

Effective Date: January 2014
First Revision: September 2019
Second Revision: November 2025

Cookie Policy

We utilize Cookies to collect certain information for analyzing the use of our website, enhancing user convenience, and driving continuous improvement.

1. About Cookies

Cookies are files that our website server sends to the browser of users who visit our website. This allows us to store information regarding their website visits on their computers or mobile devices.
Cookies do not contain information that identifies specific individuals unless users input personal information on our website.

2. Use of Google Analytics

We utilize Google Analytics to analyze the use of our website, enhance user convenience, and drive continuous improvement.
For details on how Google Analytics collects and processes information, please see the following URL.
https://policies.google.com/technologies/partner-sites?hl=ja

The information collected by Google Analytics is managed in accordance with Google's Privacy Policy. For details on Google's Privacy Policy and Google Analytics Terms of Use, please see below.

Google's Privacy Policy
https://policies.google.com/privacy?hl=ja
Google Analytics Terms of Use
https://marketingplatform.google.com/about/analytics/terms/jp/

You may disable our use of Google Analytics for information collection via Google’s Opt-out Add-on.
https://tools.google.com/dlpage/gaoptout?hl=ja
The information collected by Google Analytics does not contain any information that identifies specific individuals.